The manual on Developing and improving national toll-free tobacco quit-line services is a technical resource that will support countries in implementing the guidelines for Article 14 of the WHO Framework Convention on Tobacco Control to establish or improve toll-free national quit-line services. The manual:

identifies the benefits and rationale for establishing toll-free quit-line services

presents the current worldwide situation of national quit-line services

offers technical advice on establishing and operating toll-free national quit-line services

addresses critical issues impacting quit-line services, including funding, creating demand and evaluation

provides case examples for different quit-line service models throughout the text.

Developing and improving national toll-free tobacco quit-line services [pdf 2.02Mb]  | Arabic [pdf 26.4Mb]