Child and Adolescent Health and Development

 

Community component

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Introduction

Key family practices

Planning

Implementation

IEC

 
  • Introduction

  • IEC lessons

  • Tools

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Introduction

Countries often develop posters, flyers, leaflets, brochures, booklets, messages for health education sessions, radio broadcast or TV spots, etc. as a means of promoting desired, positive behaviours in the community. In some cases, these activities are part of a communication plan within a comprehensive strategy, while in many others they are isolated actions. These initiatives are commonly referred to broadly as “Information, education and communication (IEC)” activities. A definition of “IEC” refers to a public health approach aiming at changing or reinforcing health-related behaviours in a target audience, concerning a specific problem and within a pre-defined period of time, through communication methods and principles (definition adapted from “Information, education and communication – Lessons from the past: perspectives for the future” by Elayne Clift for WHO, 2001 – Occasional Paper 6). This definition helps emphasize the need for IEC initiatives to: a) have a clear objective (the specific behaviour to change or reinforce); b) target a specific audience (e.g., mothers of children below five years old); c) address a “specific problem” (e.g., offering increased fluids and continuing feeding a child with diarrhoea), rather than attempt to change many problems at the same time; and d) set a timeframe within which the results (“change in behaviour”) are expected to occur. The “problem” must be well defined, as that is what the IEC intervention aims to address. Thorough understanding of what people do, what prevents them from  following the desired practices (“barriers”) and what facilitates them (“enabling factors”), is essential before designing a communication intervention. It is obvious that this requires a detailed plan, the implementation of which needs to be monitored closely according to pre-set indicators, and then properly evaluated. Activities following these principles and meeting the above definition can be considered IEC initiatives, with a higher potential to achieve the stated objective than the others. Thus, for example, the development of a poster without the following elements would not be considered a structured IEC initiative: audience analysis; testing; a plan with objectives, indicators and targets; a clear target audience; a distribution plan with follow-up; regular feedback through monitoring; and a formal evaluation. The advantage of a public health manager’s thinking in this way is to be outcome-oriented, use resources more efficiently, and learn important lessons for the future from this experience. Top

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IEC lessons

Many lessons have been learnt over the years in using IEC in public health. Elayne Clift’s paper provides a concise, user-friendly summary of many of them in just a few pages. Prepared for the WHO Department for Reproductive Health and Research, most of the lessons described in the paper are applicable to any IEC intervention. Taking these lessons into consideration when designing IEC projects provides public health managers with useful background to improve the design of IEC projects. Click here to read more and view the document. Top

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Tools

  • Communication guide

  • Radio guide

 


 

Communication : A Guide for Managers of National Diarrhoeal Disease Control Programmes

 

Planning, management and appraisal of communication activities

 

Diarrhoeal Diseases Control Programme
World Health Organization
Geneva

1987

 

Download whole document  (English, pdf 7 MB - French, 4.6 MB)

Download individual sections

Contents, preface and introduction (pdf, 286 kb)

Part I:   Understanding Communication in a CDD Programme (pdf, 1.3 MB)

Part II:  The Communication Design Process (pdf, 3.7 MB)

Part III: The CDD Manager’s Role in Communication (pdf, 1.6 MB)

Glossary (pdf, 427 kb)

The guide, originally designed for managers of diarrhoeal diseases control (CDD) programmes, is a good introduction to help public health managers understand the steps towards effective communication, and supervise and manage communication activities, with focus on CDD strategies.

 


 

RADIO GUIDE 

A guide to using radio spots in national CDD programmes
(adaptable to other health programmes) 

 

 

Diarrhoeal Diseases Control Programme
World Health Organization
Geneva

1994

Download whole document

This guide, originally designed for managers of diarrhoeal diseases control (CDD) programmes but of practical value also for other programmes, is a useful instrument to assist public health programme managers in deciding whether to use radio for their communication strategies, and in planning for a radio intervention, developing and broadcasting radio spots, monitoring and evaluating them.