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	Managing & Leading Successful Change	For this module, view
		Introduction
		Learning outcomes
		Learning units

Topics covered

Topics covered in this module include:

Leading successful change         

• Why is change important?;

• Why does change take place?;

• External and internal pressure for change;

• Questions that should be asked when deciding on a change implementation approach.

Challenges involved when dealing with change

• Your reaction to change;

• Analyzing change situations;

• Resistance to change;

• Reasons for resisting change;

• Overcoming resistance to change;

  • Education and communication;

  • Participation and involvement;

  • Facilitation and support;

  • Negotiation and agreement;

  • Manipulation and co-option;

  • Explicit and implicit coercion.

Using tools and team involvement to facilitate change

• Building successful change profiles;

• Developing a vision for change;

• Analysis of the current situation;

• Finalizing the change recommendations;

• Piloting the change plan;

• Initiating the change;

• Evaluating the change;

Management tools

 In this module, you will become more familiar with the following:

• Personal and professional development planning worksheets;

• Tools to identify strengths and weaknesses and ways fill gaps;

• Tools for assessing group comprehension of presented material;

• Group participation techniques;

• Giving and receiving feedback;

• Structured reflection;

• Practice in action-learning techniques such as case studies, simulations, and field-based exercises.

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